FAQ

find answers to your most common questions.  Can't find it? feel free to contact us.  We're fast, like super fast.

They're made in certified factories using premium, natural (not synthetic) ingredients. However, as with any product, we recommend you check with your veterinarian before using any treat to help your pup with any mental or physical ailments;  these products are not intended to treat, cure, or diagnose any condition.

​Great question! The products offered are specifically formulated for pups & kitties. Though these amazing treats may be a huge hit for other furry little friends, we don't recommend giving them to other pets. Why? well, like humans, our furry companions have special bellies that handle ingredients differently & have different nutritional needs.

Are you serious?! No, they're not for humans... Though they may smell delicious, they're formulated for your pup's unique digestive system. However, all products are prepared in the same, fine standards as human food.

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Pupato proudly ships to all 50 States*. The products offered are not illicit substances; there's no need to worry that you're ridin' dirty. Hemp has been legalized since 2018 after a Federal Farm Bill allowing the production of hemp. By law, hemp-derived CB(n) can't contain more than 0.3% of the psychoactive substances; compare that to the 10-20% found in medicinal mary jane.  The products offered by Pupato.com are specially sourced to ensure they provide lab results with no psychoactive compounds.